Internal Revenue Service United States Department of the Treasury
Level Basic Advanced Military International

Course Introduction Workout

On-the-Job Resources

Volunteer Hotline

There is a toll-free tax information hotline available for volunteer use only. If you have a tax law question and cannot get the answer from your Site Coordinator or your reference material, you may call 1-800-829-8482 (1-800-TAX-VITA). This number is printed near the back of the Volunteer Resource Guide.

If you call, be sure to identify yourself as a volunteer. The volunteer hotline is generally available from February 1 until the filing deadline.


This number is for volunteers only; do not give it to taxpayers.

The Debt Indicator is no longer available on acknowledgment files when submitting electronic returns. Taxpayers can call the Treasury Offset Program for inquires of refund offsets toll-free at 1-800-304-3107. Other helpful contact information can be found near the back of the Volunteer Resource Guide.