Internal Revenue Service United States Department of the Treasury
Level Basic Advanced Military International

Concluding the Interview

Refund or Balance Due


For taxpayers who are due a refund:

Advise taxpayers to use the website Where's My Refund on

  • Make sure taxpayers understand this is not a guaranteed date; delays sometimes occur.
  • Advise taxpayers of the split refund and saving bond options.

Make sure the taxpayers understand that they should never write checks against the assumption they will receive the refund by a certain date.

Where's my refund
Where's My Refund

Where's My Refund