Volunteer Standards of Conduct
Prior to working at a VITA/TCE site you must sign online Form 13615, which is provided at the end of the test. By signing it, you acknowledge that you understand you will adhere to the standards of conduct established for volunteers.
If you take the certification test online, you can use the digital signature feature to have your volunteer agreement signed. A record of your digital signature will be included in a report to your Site Coordinator.
Print out Form 13615, read and sign it, and return it to your sponsor or Site Coordinator. Form 13615 must be signed and dated by the Site Coordinator, sponsoring partner, instructor, or IRS contact, verifying your identity and that you have completed the required training and certification prior to working at a site. When you complete the online certification test, you will automatically be included on a list of certified volunteers. More information on Standards of Conduct can be found in Publication 4299, Privacy, Confidentiality, and Standards of Conduct—A Public Trust.