Internal Revenue Service United States Department of the Treasury
Level Basic Advanced Military International

Course Introduction

What You'll Learn

Program Structure

The Link & Learn Taxes e-learning program consists of a new certification process:

  • Volunteer Standards of Conduct and Form 13614-C Process (Required for all volunteers)
  • Intake/Interview and Quality Review PowerPoint (Required for all volunteers except Greeters)
  • Basic (Recommended for, but not limited to, volunteers with 0-1 years of experience)
  • Advanced (Recommended for, but not limited to, volunteers with two or more years of experience)
  • Health Savings Accounts (Requires Basic certification)
  • Military (Requires Advanced certification)
  • International (Requires Advanced certification)
  • Cancellation of Debt (Requires Advanced certification)
Certification level chart with icons.